Cookie Policy

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the website owner.

This Cookie Policy explains how PT Curagi Global Informatika ("Curagi", "we", "us") uses cookies and similar tracking technologies on our website curagi.io and related services.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are strictly necessary for the operation of our website. They enable core functionality such as security, session management, and accessibility. Without these cookies, the website cannot function properly.

• Session cookies: Maintain your authenticated session while logged into the dashboard
• CSRF tokens: Protect against cross-site request forgery attacks
• Locale preference: Remember your selected language (English or Indonesian)
• Cookie consent: Store your cookie preference choices

2.2 Functional Cookies

These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our pages.

• Theme preferences: Remember your display preferences
• Form data: Temporarily store form inputs to improve your experience
• Jitsi Meet: Support video meeting functionality for scheduled consultations

2.3 Analytics Cookies

These cookies allow us to understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

• Page visit tracking: Understand which pages are most popular
• Traffic sources: Know how visitors find our website
• Performance metrics: Monitor page load times and user experience

3. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use the following third-party services that may set cookies:

• PayPal: For processing payments securely
• Xendit: For local payment processing in Southeast Asia
• Jitsi Meet: For video meeting functionality

We do not control third-party cookies. Please refer to the respective privacy policies of these services for more information about their cookie practices.

4. Managing Cookies

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:

• Browser settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when a website tries to set a cookie.
• Device settings: Your mobile device may provide options to control cookies and tracking technologies.

Please note that disabling essential cookies may affect the functionality of our website and you may not be able to access certain features, including the dashboard and meeting services.

Browser-Specific Instructions

• Google Chrome: Settings > Privacy and security > Cookies and other site data
• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data

5. Data Retention

Cookie retention periods vary by type:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain on your device for a set period (typically 30 days to 1 year) or until you delete them
• Locale preference: Retained for 1 year

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last updated" date at the top of this policy indicates when it was last revised.

7. Contact Us

If you have questions about our use of cookies, please contact us at:

• Email: hello@curagi.io
• WhatsApp: +62 817-7516-9416
• Address: Jakarta, Indonesia